Dental Receptionist

The closing date is 4th Mar 2024

Job summary

Are you an enthusiastic, flexible, reliable team player with excellent communication skills?

Solent's Special Care Dental Service is looking to recruit a Dental Receptionist to work within the Special Care Dental clinic situated at Chapel End Medical Centre within the Andover War Memorial Hospital.

Our service deliver routine and urgent care to patients, adults and children who are unable to access care in the General Dental Services due to their additional needs. This includes adults and children with a physical, sensory, intellectual, mental, medical, social impairment or disability and individuals with behavioural difficulties or dental anxiety.

You will provide reception and administrative support to the whole dental team. to provide an efficient effective service for our special care patients. There may be a need for you to provide cover as and when needed at the other clinics in the North Area: Andover and Aldershot with the possibility for travel over the wider area of Hampshire.

You will be confident, able to work under pressure with the ability to communicate effectively, delivering care with dignity and respect in a kind compassionate manner.

It is important that applicants can demonstrate strong interpersonal, communication skills, excellent IT and organisational skills. Candidates should be proficient with Outlook, Word, Excel, should have competent keyboard skills, and knowledge of a dental software package would be an advantage.

Main duties, tasks & skills required

Providing administrative support for Dental Officer, Dental Therapist and Dental Nurse, ensuring smooth running of clinics and/or dental administration offices. Be responsible for opening and closing of dental clinic premises.

Provide general clerical support including typing correspondence and clinical letters, mail handling, stock control and photocopying. Maintain appropriate records, registry system (postal), and file correspondence and clinical records, ensuring compliance with the agreed record keeping systems of the Trust, including completion of NHS Dental Forms.

Order and maintain stock, stationery and consumables.

File records, clinical correspondence and radiographs.

Take minutes for meetings as and when required to do so

About us

At Solent, our teams mirror the communities we serve. The Equality, Diversity, Inclusion, and Belonging plan fosters authenticity, ensuring every Solent NHS Trust member feels visible, validated, and valued.

The Annual Staff survey positions us among top-performing Community and Mental Health trusts in 3 of 9 themes:

  • Compassion and inclusivity
  • Each voice matters
  • Staff Engagement

Our commitment to enhancing diversity, inclusion, and belonging fosters a strong sense of uniqueness, celebrated among colleagues, contributing to excellent patient outcomes.

We welcome applications from underrepresented communities, offering an informal chat for those uncertain about job fit. Our revamped recruitment process prioritizes inclusivity, aligned with Disability Confident and Armed Forces Covenant guaranteed interviews.

Join our 7 staff networks:




Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification



GCSE English and Maths level 4/C or above, or a good standard of general education

Business and Admin NVQ Level 3 equivalent


I.T skills and Knowledge



Experience of administrative work

Experience of maintaining filing systems and collating information

Experience of working in a customer-focused environment

Experience of working in a constantly changing environment without direct supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Sarah Haines 


Pay scheme

Agenda for Change 


Band 3 


£22816.00  to £24336.00 Yearly



Working pattern

Part-Time, Flexible Working 

Reference number


Job locations

Andover Health Centre 
Charlton Road 
SP10 3LD 


This vacancy is closed to applications.