Community Healthcare Support Worker

The closing date is 14th Apr 2024

Job summary

Portsmouth Community Nursing Team is looking to recruit a dynamic, caring, and passionate Health Care Support Worker to join our Community Nursing team to support the provision of high-quality Nursing care to patients within their own homes.

You will work as part of an integrated health and social care team in delivering planned and unscheduled nursing care across the city.

Community Nursing service provides nursing care to patients at home across the 24-hour period with a Day Team (0830-1700) and an Out of hours team (Twilight 1600-00:00, and Nights 2130 0830) seven days a week, 365 days a year.

The Community Localities team provides community nursing interventions for those patients defined as housebound and therefore unable to access such nursing interventions elsewhere. This element is delivered over a 24 hour period with nursing teams organized to deliver care during core hours, twilight hours and night-time hours. The service is provided to all residents with a Portsmouth GP. The Community Nursing Service in Portsmouth is a seven-day service delivered over 24 hours. The Care Home team and Community nursing support service who predominantly care for those patients at the end of their life.

Main duties, tasks & skills required

Working under indirect supervision, as part of the Community Nursing team the post holder will to have responsibility for delivering nursing care to patients within a defined Community Nursing

caseload and within one or more GP practices

Deal empathetically with sensitive information, to include discussing patient's changing condition with patient and/or carer

You will participate in inter-professional working and the development, implementation, and evaluation of the delivery of health care services

To report any changes/concerns to the registered nurse on duty in a timely fashion and record in the patient's records.

Participation in collaboration with other agencies, statutory and voluntary to ensure continuity of care.

To have responsibility of a link nurse role to develop and improve care, building on existing good practice and clinical skills development.

Actively respect patient's privacy and dignity and protect their property and possessions.

As part of the Community Nursing Locality team, assist with the investigations of complaints, participate in the risk management process, critical incident reporting, evaluation, dissemination and change in practice.

About us

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

To deliver great care that is safe, simple and easy to access

To be a caring, flexible and supportive place to work

To deliver the best value for money

Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.

We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description* 

Person specification



NVQ Level 3 in Care

Full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Holly Molyneaux 


Pay scheme

Agenda for Change 


Band 3 


£22816.00  to £24336.00 Yearly



Working pattern

Full-Time, Flexible Working 

Reference number


Job locations

St Mary's Community Health Campus 
Milton Road 
PO3 6AD